Notice of Change
Dear valued customer
In a continued effort to strengthen our partnership and enhance operational efficiency, Hyson-Kaller Brecksville has engaged Genpact, a global professional services firm, to assume responsibility for billing and collections.
In addition, we've migrated our depository banking to HBSC, replacing PNC.
These changes are designed to streamline our accounts receivable processes, improve responsiveness, and support more effective collaboration with valued customers like you.
Summary of Changes
- Billing and collections operations are now based in Kolkata, India. This change will be seamless for you as our valued customer.
- You may reach a member of our Accounts Receivable team at (419) 740-6035
- Emails for collections should be directed to AR@hysonsolutions.com
- Gwen Rome (419) 740-6127 grome@asraymond.com will be available for escalations, but we encourage you to begin using the new contacts immediately.
This change will allow us to serve you more efficiently and consistently via our global support team.
Banking Changes
- Our remittance bank is transitioning from PNC to HSBC effective May 1, 2026
- Please update your records with the changes below
- ACH or wire transfers are preferred
- Emails for remittances should be directed to ARRemit@hysonsolutions.com
A bank confirmation letter is available at
| NEW ACH PAYMENT INSTRUCTIONS: | |
| Beneficiary Bank: | HSBC BANK USA, N.A. |
| Bank Address: | HSBC BANK USA, N.A. 66 HUDSON BLVD, EAST NEW YORK, NY 10001 |
| ABA Number: | 022000020 |
| Beneficiary Acct Number: | 038057093 |
| Beneficiary Acct Name: |
BG MC US HOLDINGS LLC-HYSON-KALLER BRECKSVILLE |
| NEW WIRE PAYMENT INSTRUCTIONS: | |
| Beneficiary Bank: | HSBC BANK USA, N.A. |
| Bank Address: | HSBC BANK USA, N.A. 66 HUDSON BLVD, EAST NEW YORK, NY 10001 |
| ABA Number: | 021001088 |
| Beneficiary Acct Number: | 038057093 |
| Beneficiary Acct Name: |
BG MC US HOLDINGS LLC-HYSON-KALLER BRECKSVILLE |
| SWIFT |
MRMDUS33 |
| NEW CHECK PAYMENT INSTRUCTIONS: | |
| Lockbox Address: | BG MC US HOLDINGS LLC-HYSON-KALLER BRECKSVILLE PO BOX 223291 PITTSBURGH, PA 15251-2291 |
We appreciate your partnership and cooperation during this transition. Should you have any questions regarding these changes, please do not hesitate to contact grome@onebarnes.com
FAQ
| What’s changing? | Genpact stuff Our depository bank is changing from PNC to HSBC to improve efficiency and operational support |
| What is NOT changing? | Our commitment to serving you as valued customers, your relationship with Barnes, your existing invoices and obligations. |
|
What do you customers need to do? |
Update your systems and records so that
|
|
When should customers make the change? |
The new accounts are to be used effective immediately. |
|
What if I remit to the old PNC bank account? |
Your payment may be delayed or returned. |
|
What if I need a bank confirmation letter before making the change? |
You can download the bank confirmation letters here: |
|
What if I need another method of confirmation before making the change (ie authorization form)? |
Please contact Gwen Rome, AR and Credit Supervisor at (419) 740-6127, Grome@asraymond.com, or AR@hysonsolutions.com |
|
Does this apply to existing invoices, or only new ones? |
This change is in effect immediately. All future payments, even to existing invoices, should be remitted to the new HSBC account. |
|
Does this apply to purchases from all AS Raymond locations? |
No. Only purchases from our US location. |